Policies

General Policies

1. Prices are subject to change without notice.
2. A credit card or gift certificate is required to reserve any appointment over an hour, or more than one person of the same party.
3. We do not accept business or personal checks.
4. We accept VISA, MasterCard, American Express and cash.
5. Glow is not responsible for lost or stolen items.

Cancellation Policies

1. If there is a need to cancel an appointment, we ask for 6 hours notice.
2. If you provide less than 6 hours notice, you will be charged half of the amount of the appointment, for any appointment over one hour.
3. If you fail to show for an appointment, you will be charged the full amount as we have committed to serve you during this time.
4. If you arrive late, you may not receive your full treatment, however you will be charged for the full service.
5. Please arrive 15 minutes early for your first appointment. For all subsequent visits, please arrive 5 minutes before your scheduled appointment to allow time for a complete appointment.
6. Glow is not responsible for lost or stolen Gift Certificates.

Specials Policies

1. We reserve the right to cancel, void or change any promotional offer advertised by Glow, without notice, if no expiration date is indicated in the marketing material.
2. When booking a service, you must inform us of your intent to use a promotional offer. We reserve the right to book no more than two discounted services each and every business day. If you fail to inform us, you may be liable for the full price of the service.